Meyer Cookware Customer Assistance

“An electrochemical process which makes aluminium harder.”

The term Hard Anodized relates to an electrochecmical process that changes the soft molecular structure of aluminium to become twice as hard as stainless steel.

“Cookware that has a thin exterior coating of glass and other materials.”

Porcelain Enamel is usually applied to aluminium cookware to give it an attractive, non-porous coloured finish which is easy to clean. It is a relatively thin coating that is applied by spraying and baking on at a high temperature.

“Generally we would say ‘no’, recommending the use of nylon and wooden utensils. But certain ranges are metal utensil safe.”

As a general guideline we would say “no” as this can have an adverse affect on the pans. However some of our ranges are “metal utensil safe”. For more details please read the Use & Care guide of your cookware or contact Customer Services.

”Yes, our glass lids are manufactured to be safe to use on our cookware, provided the Use & Care guide is adhered to.”

All our glass lids are manufactured from heat tempered glass, much like a car windscreen, and they are extremely breakage resistant. However, no glass lid is break proof but if the Use and Care guide is followed you should not have a problem.

”Yes.”

Please contact our Meyer customer services department either by calling 0151 482 8282 or visiting our contact us page.